Collaborating with patients for better outcomes

Working as a doctor in the NHS for over 10 years, I felt that I had developed good understanding of how patients and their families felt when faced with an upsetting diagnosis or important health decision. I had been lucky with my own health, having only spent one night in hospital for what ended up being a false alarm. But when my son was born prematurely two years ago, I had a glimpse into what being on the other side feels like - an experience that has profoundly shaped my thinking today.

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